Refunds and cancellation

Last updated 2026-10-25.

Cancel any time

AuraJam plans are monthly. Cancel whenever you like and you will not be charged again. Your plan keeps working until the end of the month you have already paid for.

To cancel, open Account in the app and choose Manage billing, sign in with the email you paid with, and cancel there. You can also update your card and download invoices from the same page.

Or email [email protected] from the address you paid with and we will cancel it and reply to confirm.

Money back on your first payment

If AuraJam is not for you, ask within 14 days of your first payment and we will refund it in full, no questions asked. This covers the first payment of a plan, not later renewals.

Charged by mistake

If you were charged twice, charged after cancelling, or charged for something you did not mean to buy, email us and we will refund it. You do not need to go through your bank, and doing so takes longer: a refund from us usually reaches your card in 5 to 10 days.

Renewals

Renewals after the first month are not refunded, except where a charge was a mistake or the law where you live says otherwise. Cancelling stops the next one.

What appears on your statement

Charges appear with AURAJAM in the name, sometimes next to BEERS LABS, the company that runs AuraJam. Older charges show as BEERS LABS LLC. If you see either and do not recognise it, it is most likely your AuraJam plan. Email us before disputing it and we will sort it out.